A LOYAL CUSTOMER FOR 30 YEARS

Kay Mason (left) and Mark Folkers (right)

When Mark Folkers, lead sales consultant for Barrett’s Home Theater Chicago, introduced me to Kay Mason at her residence in late August 2009, her vitality and zest for life were most obvious. In addition to sharing her passions in life which keep her so youthful, she also shared with me, the long term relationship she has had with Barrett’s Home Theater.

As an eighty five year resident of the western suburbs of Chicago, Mrs. Mason clearly recalls the first television she purchased from the former Oak Park, Illinois location in 1980 for her husband as a gift tied with a bow. Sitting neatly in her kitchen nook, the Mitsubishi television still works and she remembers the day she purchased it from James Barrett, original founder of Barrett’s Home Theater Chicago.

When queried as to why she keeps coming back for more televisions, she stated this, “I feel I am treated important and sales consultants like Mark Folkers have given me their undivided attention.” While mentioning she has shopped at other electronic stores over the years, she prefers the professional staff at Barrett’s Home Theater over the competition.

As far as upsizing the television sizes over the decades, Mrs. Mason just recently purchased a 55 inch Sony LED Television for watching her favorite game shows and news casts in high definition.

Even though Mrs. Mason is still quite active and presides over several companies, she enjoys the company her televisions provides and never misses a beat as she shared with me the latest political, economic and social issues of the day.

By: Dianne Barrett

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